Who We Are

DBIS™ Team of Remote Administration Experts remotely monitor and tune our clients database environments, rapidly respond to down database situations, ensure a clients backup and recovery capabilities, prevent database outages and work directly with our clients staff and vendors to solve database issues.

In today's information-driven, cost-conscious business environment, companies rely on 24/7 access to mission-critical data. However, with the dramatically increasing amount of data companies acquire, the complex database administration issues they face, and the variables that plague their Information Technology infrastructure performance, in house data management is not only expensive, but is personnel-intensive and time-consuming.

DBIS™ is dedicated to delivering optimal database and data management performance. Determined to continually exceed customer expectations and provide unsurpassed service excellence based on their uncompromising standards, DBIS™ aggressively monitors the quality of its customer service and compensates its database administration teams based on the results of customer quality surveys.

As a result, DBIS™ proven and reliable Remote Database Administration services enable companies to reduce costs, improve service levels and allow internal staff to focus on their core competency and not on their Information Technology Infrastructure.

Remote DBA Services - Is Our Only Business

At DBIS™ our business is Remote Administration. We take it very seriously. DBIS™ is focused on being the world best Oracle, Microsoft SQL Server, Sybase and MySQL Remote Database Administration Service. We are constantly looking at new ways to improve our Remote administration service offering. DBIS™ has a substantial investments in our infrastructure (world-class database operations center) to ensure we are utilizing the best-of-breed monitoring, alerting, tracking and quality control systems available, to insure this we are constantly looking at ways to improve our database administration service offering. 

Features Database & Application Analytical and Monitoring tools 

DBIS™ has integrated the Insider® suite of Database & Application Monitoring into our "Best of Breed" solutions. This  tool allows continuous monitoring of all the vital components of your database and applications. Coupled with our real world experience and our own automated checklist system these tools help us detect and correct potential problem areas and ensure we keep your  databases running at their best. 

Proprietary Systems
 
DBIS™ has made a substantial investment in our own internal remote DBA tools. Our DBIS™ Problem Tracking system ensures that we follow every problem and action from cradle to grave. It also ensure 100% Accountability. The system automatically alerts the Remote DBA, Remote database Administration team to a situation with any of our customers database, and opens and tracks that issue from notification to resolution. DBIS™ Problem Tracking System provides monthly accounting of all actions and situations taken on your database. Our DBIS™ Dashboard allow our clients to access online 24x7x365 their Databases status, Checklists, Alerts, Capacity Management status, Issues, Changes Requests, Incidents, Projects and Monthly Reports, all this information in only one place.

Quality Commitment 

DBIS™ is committed to Quality. We take the responsibility of caring for our client's database very seriously. We are constantly asking our customers for feedback on the services provided and what we can do to make the Remote Database Administration service better. This is done on a quarterly basis, we publish the results and we tie our employees compensation plans to customer satisfaction. 

Best Practices Commitment 

DBIS™ has made a substantial investment in our internal tools. This includes our Best Practices software. As a Standard part of our Remote DBA, Remote Database Administration service, we evaluate your database environment with this software to help insure all databases under our care exceed industry best practices. 

A Plan To Meet Any Size Customer 

DBIS™ offers a variety of Remote Database Administration services, which vary according to the level of service required. Once an appropriate service has been selected, our team works with you to determine the protocol and rules of engagement for monitoring and maintaining your databases. We then provide secure software agents that run on target servers to proactively monitor your database 24/7 for proper performance and proactive maintenance, including storage management, backup and recovery, change control and data management issues. 

Proactive Not Reactive Methodology

DBIS™  Remote Database Admiistration service is a proactive service, not reactive. With our "best-of-breed" tools and experience, DBIS™ Remote Database Administration service addresses problem detection and resolution, so we can predict imminent failures and be alerted of any database errors or warnings. If there is an alert, the DBIS™ Problem Tracking System immediately broadcasts an alarm to your  DBA team, which in turn, quickly resolves the condition, following the procedures and SLA's in the contract.
 
Its A Partnership 

Our Remote Database Administration is more than a service - it's a partnership. DBIS™ is committed to providing the highest level of customer satisfaction. By using our Remote DBA services, you will gain access to a dedicated team of seasoned Database Administrators, who will work as an extension of your team, providing 24/7 support, work onsite and even follow up with your IT vendors. Consequently, DBIS™ offers unparalleled Database service, reliability and accountability, while increasing the coverage area, reducing costs, optimizing the IT environment and allowing customers to focus on their core competencies. Dont take our word for it, ask our customers.